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BOOK EXCERPT: The Crisis Worth Using

Discover how the right framework can turn organizational chaos into an opportunity for lasting change.

by Marina Nitze

7 min read

BOOK EXCERPT: The Crisis Worth Using

Cognitive Empathy: Your Everyday Survival Tool

April 9, 2026

by Pavel Bukengolts

4 min read

Cognition, Emotional Intelligence, Empathy, Psychology and Human Behavior, Self-Awareness

IDEAS IN BRIEF

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The Data Wasn't Meant for This

April 8, 2026

by UX Magazine Staff

6 min read

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Ethical UX Series | Latest

Gamification or Manipulation? Understanding the Ethics of Engagement Loops

April 7, 2026

by Tushar Deshmukh

5 min read

Behavioral Design, Ethical Design, Ethical UX Series, Product Design, UX Design

IDEAS IN BRIEF

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Get the newly revised and updated second edition of the first bestselling book about ai agents

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Using Conversational AI Platforms to Find the Real ROI

As conversational AI reshapes business processes, major platforms like OneReach.ai and Cognigy are emerging as pivotal players in scalable implementations. Discover how these platforms orchestrate AI ecosystems, providing long-term value and transforming product design in ways that tools like ChatGPT alone cannot.

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5 min read

How Conversational AI Is Shaping The Future of UX 

The article discusses the transformative impact of conversational AI on UX design, emphasizing the need for user-centric approaches and the emerging societal changes driven by AI technology.

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3 min read

Building an Advanced Digital Assistant with Morgan Stanley

Join Jeff McMillan and David Wu of Morgan Stanley as they delve into the creation of a cutting-edge digital assistant for the firm’s advisors. In this insightful conversation with Robb and Josh, they explore the technical and strategic efforts behind building an AI assistant that harnesses a vast knowledge base, propelling Morgan Stanley to the forefront of conversational AI innovation.

Cloze Test in Practice

Content Strategy, Mobile UX/Usability, UX Design

Discover what happens when we apply a cloze test to mobile.

Article by Paivi Salminen

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April 2, 2026

4 min read

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