Deciding what to charge potential clients as a freelance UXer requires balancing your skill set and replaceability against going rates in the marketplace.

An excerpt from the "Design Research for Healthcare Services" chapter of the new book Design for Care explains participatory scenario design in the context of...

Empathy, creativity and systems thinking play crucial parts in the design of successful experiences and can also foster consensus within the UX community

If you are or have ever been an IA, we want to hear about your skills, techniques, outputs, and responsibilities.

When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.

Designing with input from users is especially valuable when creating complex and critical products for patients and their doctors.

UX Magazine is now responsive and running on Drupal 7.

A study of North American consumers shows that users are comfortable sharing their personal information when they know exactly how it will be used and shared, and are...

A shared company espresso machine is just one way to create a collaborative atmosphere that gets vital information flowing across teams.

As the book "Make It So" points out, Star Trek has influenced the course of interaction design and continues to push the boundaries of design imagination.

The best responsive web designs show a rich understanding of what users are looking for and the right way to deliver it.