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The Power of Designing for Pushback

What if your AI didn’t just agree, but made you think harder? This piece explores why designing for pushback might be the key to smarter, more meaningful AI interactions.

by Charles Gedeon

6 min read

Hopeful Futures for UX Research

AI in UX, Career Development, Research Democratization, UX Research, UX Strategy

IDEAS IN BRIEF

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How I Had a Psychotic Break and Became an AI Researcher

AI Alignment, AI and Mental Health, AI Ethics, AI in UX, AI Personalization, Artificial Intelligence, Human-AI Interaction

IDEAS IN BRIEF

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The AI Praise Paradox

AI Alignment, AI and Mental Health, AI Design Ethics, Artificial Intelligence, Authenticity in Design, Emotional Impact of AI, Human-AI Interaction

IDEAS IN BRIEF

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Get the newly revised and updated second edition of the first bestselling book about ai agents

Using Conversational AI Platforms to Find the Real ROI

As conversational AI reshapes business processes, major platforms like OneReach.ai and Cognigy are emerging as pivotal players in scalable implementations. Discover how these platforms orchestrate AI ecosystems, providing long-term value and transforming product design in ways that tools like ChatGPT alone cannot.

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5 min read

How Conversational AI Is Shaping The Future of UX 

The article discusses the transformative impact of conversational AI on UX design, emphasizing the need for user-centric approaches and the emerging societal changes driven by AI technology.

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3 min read

Join Jeff McMillan and David Wu of Morgan Stanley as they delve into the creation of a cutting-edge digital assistant for the firm’s advisors. In this insightful conversation with Robb and Josh, they explore the technical and strategic efforts behind building an AI assistant that harnesses a vast knowledge base, propelling Morgan Stanley to the forefront of conversational AI innovation.

What to Know About Model Context Protocol (MCP)

Agent Orchestration, AI Agents, AI Infrastructure, Conversational AI, Emerging Technology, Enterprise AI, Model Context Protocol (MCP)

AI agents are getting smarter — but can they truly work together? Meet MCP, the open-source protocol quietly reshaping how machines connect, collaborate, and get things done.

Article by Josh Tyson

IDEAS IN BRIEF

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May 27, 2025

5 min read

Built to Serve: AI, Women, and the Future of Administrative Work

Artificial Intelligence, Future of Work, Gender Equality, Women in Tech, Workplace Culture

As AI assistants quietly absorb the tasks once held by human secretaries, are we erasing the hidden influence of women in the workplace, or simply rewriting it in code?

Article by Thasya Ingriany

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May 22, 2025

7 min read

Introducing Over-Alignment

AI Alignment, AI and Mental Health, AI Ethics, AI Transparency, Emotional Impact of AI, Human-AI Interaction, Responsible AI, User Experience

AI that always agrees? Over-alignment might be the hidden danger, reinforcing your misconceptions and draining your mind. Learn why this subtle failure mode is more harmful than you think — and how we can fix it.

Article by Bernard Fitzgerald

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May 20, 2025

4 min read

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