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Designing the Invisible between humans and technology: My Journey Blending Design and Behavioral Psychology

Artificial Intelligence, Cognition, Design Psychology, Human-Centered AI, Human-Computer Interaction, Interaction Design, Psychology and Human Behavior, UX Design

IDEAS IN BRIEF

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The Long Conversation Problem

AI Alignment, AI Ethics, Artificial Intelligence, Human-Computer Interaction, Psychology, UX Design

IDEAS IN BRIEF

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The Quintessential Truths of How to Shape AI as a Business Product Integrator Instead of Generative Facilitators

Artificial Intelligence, Human-Centered AI, Product Management, UX Design

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Get the newly revised and updated second edition of the first bestselling book about ai agents

Using Conversational AI Platforms to Find the Real ROI

As conversational AI reshapes business processes, major platforms like OneReach.ai and Cognigy are emerging as pivotal players in scalable implementations. Discover how these platforms orchestrate AI ecosystems, providing long-term value and transforming product design in ways that tools like ChatGPT alone cannot.

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5 min read

How Conversational AI Is Shaping The Future of UX 

The article discusses the transformative impact of conversational AI on UX design, emphasizing the need for user-centric approaches and the emerging societal changes driven by AI technology.

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3 min read

Join Jeff McMillan and David Wu of Morgan Stanley as they delve into the creation of a cutting-edge digital assistant for the firm’s advisors. In this insightful conversation with Robb and Josh, they explore the technical and strategic efforts behind building an AI assistant that harnesses a vast knowledge base, propelling Morgan Stanley to the forefront of conversational AI innovation.

AI in UX Design: How Artificial Intelligence is Shaping User Experiences

Accessibility, AI Personalization, Artificial Intelligence, Automation in Design, User Experience, User Research, UX Design

AI isn’t replacing designers — it’s making them unstoppable. From personalization to prototyping, discover how AI is redefining the future of UX.

Article by Nayyer Abbas

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September 25, 2025

3 min read

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