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The Inverse Logic of AI Bias: How Safeguards Uphold Power and Undermine Genuine Understanding

When AI plays gatekeeper, insight gets filtered out. This article exposes how safeguards meant to protect users end up reinforcing power, and what it takes to flip the script.

by Bernard Fitzgerald

7 min read

Beyond the Mirror

AI Alignment, AI Ethics, AI Safeguards, Artificial Intelligence, Human-AI Interaction

IDEAS IN BRIEF

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The Meaning of AI Alignment

AI Alignment, AI Ethics, AI Personalization, Artificial Intelligence, Human-AI Interaction, Iterative Alignment Theory

IDEAS IN BRIEF

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NVIDIA: What’s Next for the $4 Trillion AI Powerhouse?

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Get the newly revised and updated second edition of the first bestselling book about ai agents

Using Conversational AI Platforms to Find the Real ROI

As conversational AI reshapes business processes, major platforms like OneReach.ai and Cognigy are emerging as pivotal players in scalable implementations. Discover how these platforms orchestrate AI ecosystems, providing long-term value and transforming product design in ways that tools like ChatGPT alone cannot.

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5 min read

How Conversational AI Is Shaping The Future of UX 

The article discusses the transformative impact of conversational AI on UX design, emphasizing the need for user-centric approaches and the emerging societal changes driven by AI technology.

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3 min read

Join Jeff McMillan and David Wu of Morgan Stanley as they delve into the creation of a cutting-edge digital assistant for the firm’s advisors. In this insightful conversation with Robb and Josh, they explore the technical and strategic efforts behind building an AI assistant that harnesses a vast knowledge base, propelling Morgan Stanley to the forefront of conversational AI innovation.

The Creative Stack: How to Thrive in a Nonlinear, AI-Assisted World

AI in Product Design, Design Tools and Software, Design Workflow, Future of Work, UX Design

Forget linear workflows — today’s creative process is dynamic, AI-assisted, and deeply personal. Learn how to build a system that flows with you, not against you.

Article by Jim Gulsen

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July 17, 2025

7 min read

Is Your Team Ready for AI-Enhanced Design?

AI Product Design, Design Automation, Design Process, UX Strategy

AI design tools are here, but is your team ready? This article shows how to integrate them into real workflows, boost early-stage momentum, and build the skills that will shape design’s AI-powered future.

Article by Jim Gulsen

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July 10, 2025

8 min read

How Agentic AI is Reshaping Customer Experience: From Response Time to Personalization

Agentic AI, AI Automation, AI Ethics, AI Personalization, Artificial Intelligence, Customer Experience, Human-AI Collaboration, Machine Learning, Responsible AI

What if AI could not only speed up customer service but truly understand and personalize every interaction, all while respecting ethics and human connection? Discover how agentic AI is reshaping the future of customer experience beyond automation.

Article by Alla Slesarenko

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July 8, 2025

6 min read

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