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Join Jeff McMillan and David Wu of Morgan Stanley as they delve into the creation of a cutting-edge digital assistant for the firm’s advisors. In this insightful conversation with Robb and Josh, they explore the technical and strategic efforts behind building an AI assistant that harnesses a vast knowledge base, propelling Morgan Stanley to the forefront of conversational AI innovation.
AI Product Design, Design Automation, Design Process, UX Strategy
AI design tools are here, but is your team ready? This article shows how to integrate them into real workflows, boost early-stage momentum, and build the skills that will shape design’s AI-powered future.
Agentic AI, AI Automation, AI Ethics, AI Personalization, Artificial Intelligence, Customer Experience, Human-AI Collaboration, Machine Learning, Responsible AI
What if AI could not only speed up customer service but truly understand and personalize every interaction, all while respecting ethics and human connection? Discover how agentic AI is reshaping the future of customer experience beyond automation.
AI Alignment, Artificial Intelligence, ChatGPT, Google Gemini, Human-AI Interaction, Iterative Alignment Theory, LLM, User-Centered AI, User-Centered Design
What happens when AI stops refusing and starts recognizing you? This case study uncovers a groundbreaking alignment theory born from a high-stakes, psychologically transformative chat with ChatGPT.
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