UX Magazine

Defining and Informing the Complex Field of User Experience (UX)

Business UX Leaders

How Chief Customer Officers Orchestrate Experiences

When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.
Article - Paul Hagen - June 4, 2013 - 0 Comments

Cooper U's Design Leadership

Event - Cooper U - July 25, 2013 - 0 Comments

Intersection - How Enterprise Design Bridges the Gap Between Business, Technology and People

In Intersection, Milan Guenther introduces a Strategic Design approach that aligns the overarching design efforts in complex environments on common course, in order to shape tomorrow’s enterprises

Resource - Milan Guenther - November 19, 2012 - 0 Comments

Big Design Conference 2013

Event - Brian Keith Sullivan - October 18, 2013 - 0 Comments

From User Experience To Customer Experience

In the age of the customer, finding common ground between CX and UX benefits everyone.
Article - Kerry Bodine - December 5, 2012 - 3 Comments

Sketching User Experiences: Getting the Design Right and the Right Design (Interactive Technologies)

Sketching User Experiences approaches design and design thinking as something distinct that needs to be better understood-by both designers and the people with whom they need to work.

Resource - Bill Buxton - March 30, 2007 - 0 Comments

E*TRADE's Digital Customer Experience

An interview with Tim Paul, Director of Product Management and User Experience at E*TRADE, about the growth and role of UX in the digitally driven company.
Article - Tim Paul - January 24, 2011 - 4 Comments

The Adventures of Usability Girl

How UX went from a one-person task to a strategic priority with a large team at AT&T Interactive.
Article - Stephanie Arnold - January 20, 2011 - 9 Comments

Managing Vanguard's Investor Experience

An interview the head of Vanguard's Retail Client Experience Group.
Article - Amy Dobra - January 8, 2011 - 1 Comments

Making User and Customer Experience a Business Competency

Forrester's Harley Manning discusses customer and user experience strategy.
Article - Harley Manning, Forrester Research - December 15, 2010 - 6 Comments

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