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Defining and Informing the Complex Field of User Experience (UX)
The Business of UX
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10 Perfect Touch Points
What additional idea can you add to each touch point that would move it closer to perfect?
Article - Howard Mann - January 17, 2006 - 2 Comments
€2 short of UX
Why do companies sacrifice user experience for petty cash?
Article - Constantinos Demetriadis - December 23, 2005 - 36 Comments
It's All Unimportant Until It's You
It will all seem unimportant until it is you waiting in the reception area or stuck on hold.
Article - Howard Mann - December 22, 2005 - 7 Comments
Waiting In Line
Be memorable by cutting the queue. Why customers don’t want to wait in line.
Article - Howard Mann - December 11, 2005 - 3 Comments
Your "Perfect Basic"
It’s a pretty simple concept: if you want to sell your product, use it.
Article - Howard Mann - December 11, 2005 - 0 Comments